Alternative Dispute Resolution (ADR) education/training programs and initiatives have been an integral part of the American Arbitration Association (AAA) since its founding in 1926. Every year the AAA’s Department of Education and Training — along with the AAA’s international and mediation divisions (ICDR and respectively) — offer dozens of programs for lawyers, business people, labor-management professionals, the general public, and the AAA’s National Panel of Arbitrators and Mediators.


The AAA’s programs are presented in a variety of formats including live and recorded webinars, in-person events, self-paced online studies, and conferences. We also provide custom-tailored education and training for companies, firms, associations, organizations, and government agencies/departments. If you are interested in talking with us about our in-house education and training services please send an email to In addition to our own education and training initiatives, the AAA collaborates with other organizations in the ADR field to sponsor joint programs.


Each year we offer approximately 30 live webinars, and our library of recorded webinars currently has approximately 120 titles. The registration fee for live webinars ranges from $90 to $110 and $80 to $100 for recorded webinars. In 2016, the AAA/ICDR/ presented over 100 in-person programs in addition to conferences in the fields of construction, healthcare, and international ADR.


The AAA’s flagship, five-day, 40-hour mediator training course — Essential Mediation Skills for the New Mediator — presented in conjunction with, has been offered 38 times since 2012, attracting participants from 45 states and 22 countries. In addition to the 40-hour course, the AAA and also offer a two-day advanced course in healthcare mediation.


Faculty members for the AAA/ICDR/ offerings are attorneys, former judges, business professionals, and AAA/ICDR/ executives. In 2016, over 220 individuals served as faculty for our various offerings.


With such an active presence in ADR education and training, the AAA/ICDR/ are always interested in receiving ideas for topics that might possibly be developed into programs for either live or online delivery. Programs drawing the best response are those that offer practical, “how to” ideas and skill development in the areas of arbitration and mediation. If you have an idea/topic you would like for us to consider — or if you would like the AAA to consider collaborating or cosponsoring a program — please email us at