Every year, labor and management enter into thousands of collective bargaining agreements. Virtually all of these agreements provide for arbitration of unresolved grievances. All participants in the arbitration process--union officials, employers, personnel executives, attorneys, and the arbitrators themselves--have an equal stake in orderly, fair, efficient, and constructive dispute resolution. The specific types of disputes that are resolved through the labor grievance process include discipline, discharge, wages, overtime, vacation, and other job-related items. Interest or “first contract” arbitration is also utilized when unions and management have disputes upon negotiating their collective bargaining agreement.
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